Frequently Asked Questions
Can you match the colour to our existing joinery?
We powder coat our products to suit your existing joinery, so it all matches in nicely. We have a vast array of colours.
Can we come and choose a door from your showroom?
As every door and window is different, all our products are custom made to suit your joinery. We will visit your home or business and take the appropriate measurements and we have a folder full of photos with ALL your options.
How long will it be to have my order installed?
From go ahead to installation is normally 3-4 weeks (depending on the season) – we therefore encourage our customers to have screens and doors fitted prior to the summer months to save any disappointment.
Do you have different patterns to choose from?
We offer the basic standard diamond grille, to a little bit fancer with double diamond grille and we also offer colonial castings as that extra special touch to really create a feature of your entrance – there are many colonial casting patterns to choose from.
What area do you cover?
Our workshop is based in Te Awamutu, but we travel to anywhere in the greater Waikato and Bay of Plenty – we have travelled as far as Thames & Coromandel, Whakatane, Rotorua and Putaruru.
Do we have to bring our door or window to you to have it re-meshed?
We are fully equipped to complete a full re-mesh on site – save time and money with our efficient on site re-meshing and repairs.
Do you have any payment options?
For big orders, we require a minimum 20% deposit with the balance due on installation, with smaller jobs being full payment on installation. If your finances are a little tight, we are happy for you to make weekly payments towards your order and once 75% has been paid, we will commence your order.
Cash, cheque, internet banking, bartercard sorry NO visa or mobile eftpos available
Do you have stronger mesh to protect from animals?
We offer a paw proof mesh which we fully recommend if you have any household pets, or even young children as this mesh is a lot thicker and stronger. All our security doors are also fitted with polycarb D-plates which protect your mesh from rings and fingernails and extra protection for your privacy snib.